About my Order
Delivery
What happens if I am not at home when delivery is attempted?
How much does shipping cost and how long does it take?
Where do you ship to and what kind of delivery options do you offer?
Where is my order?
Terms and Conditions
My Order
I want to cancel my order
What happens if I received a faulty/damaged or incorrect product?
Interested in Wholesale?
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My Account and Discounts
Store my Seeds & Germination Guarantee
Germination Guarantee
How to germinate cannabis seeds
I followed the germination guide but my seeds didn't germinate. What can I do?
Storage
About i49 Genetics Products
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- About my Order
- My Order
- I want to cancel my order
I want to cancel my order
We're here to help you! Email us at support@i49.net as soon as possible, and we'll be happy to help. Please include all details of your order (i.e. order number and full name) in the email, and the amendment you'd like to make. Any amendments, including cancellation, can only be made if your order hasn't been prepared yet.