About my Order
Delivery
What happens if I am not at home when delivery is attempted?
How much does shipping cost and how long does it take?
Where do you ship to and what kind of delivery options do you offer?
Where is my order?
Terms and Conditions
My Order
I want to cancel my order
What happens if I received a faulty/damaged or incorrect product?
Interested in Wholesale?
Payments
My Account and Discounts
Store my Seeds & Germination Guarantee
Germination Guarantee
How to germinate cannabis seeds
I followed the germination guide but my seeds didn't germinate. What can I do?
Storage
About i49 Genetics Products
- All Categories
- About my Order
- Payments
- How long will payment take to process?
How long will payment take to process?
Payments can take anywhere from 24 hours up to 2 weeks to process the payment depending on the method selected. The reason for this time is because the transaction process goes through a number of steps to get from one bank account to another:
- Popular Wallet: payments are processed the next business day. If it has been over 1 business day, please contact support@i49.net to make sure there are no issues with the name on your order matching your payment.
- Crypto: payments are processed the next business day. If it has been over 1 business day, please contact support@i49.net to make sure there are no issues with the name on your order matching your payment.
- Credit Card: Most credit card payments will show up in our system within 1-2 business days from the day it is taken from your account.
- ACH: payments take 3-5 business days to process (not including weekends).
- Cash / Check / Money Order: Due to COVID, the USPS shipping times have been much longer than usual. Please allow 2 weeks for your mail in payment to be received.