About my Order
Delivery
What happens if I am not at home when delivery is attempted?
How much does shipping cost and how long does it take?
Where do you ship to and what kind of delivery options do you offer?
Where is my order?
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I want to cancel my order
What happens if I received a faulty/damaged or incorrect product?
Interested in Wholesale?
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Store my Seeds & Germination Guarantee
Germination Guarantee
How to germinate cannabis seeds
I followed the germination guide but my seeds didn't germinate. What can I do?
Storage
About i49 Genetics Products
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- Why did my payment fail?
Why did my payment fail?
This could have happened for a number of reasons:
- Shipping and billing address don't match
- Insufficient funds
- Bank rejected funds
- Payment information entered incorrectly
If you have re-entered your information and double-checked everything and are still encountering problems, please call +1 (855) 904-4090 and we can help you process your payment over the phone.